FAQ

SB Cosmetics offers a curated range of skincare products suitable for all skin types, including sensitive skin. Our selection focuses on hydration, skin barrier support, and gentle daily care.

You can shop by skin concern such as dryness, sensitivity, or acne. We recommend starting with a simple routine focused on cleansing, hydration, and protection.

Many of our products are selected for their gentle formulations. However, individual skin reactions may vary, so we recommend performing a patch test before first use.

Follow the instructions provided on each product page or packaging. For best results, use skincare consistently as part of your daily routine.

Orders are processed within 1–2 business days. Delivery typically takes 2–5 business days within Australia.

Free shipping may be available on orders over a specified amount. This will be displayed at checkout.

Yes. Once your order has been shipped, you will receive a tracking number via email.

We accept returns on unopened and unused products within 14 days of delivery. Please refer to our Returns Policy for details.

Please contact us within 48 hours of delivery with your order details and photos. We will resolve the issue promptly.

We accept major credit cards, PayPal, and other secure payment methods.

Orders can be modified or cancelled before they are processed. Please contact us as soon as possible.