Shipping Policy

At SB Cosmetics, we aim to deliver your order safely and efficiently.

1. Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

We currently ship within Australia.

For international shipping enquiries, please contact our support team.

Estimated delivery times:

Please note that delays may occur during peak periods or due to external factors beyond our control.

Shipping fees are calculated at checkout based on your location and order size.

We may offer free shipping on orders over a specified amount, which will be clearly displayed at checkout.

Once your order has been shipped, you will receive a tracking number via email.

You can use this tracking number to monitor your delivery status.

If your order is delayed, lost, or arrives damaged, please contact us as soon as possible.

We will work with the courier to resolve the issue promptly.

Please ensure that your shipping details are correct at checkout.

SB Cosmetics is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

If you have any questions about shipping, please contact our support team:

Email: support@sbcosmetics.com.au
Response Time: 24–48 business hours

SB Cosmetics
Curated skincare essentials, all in one place.